To get the most out of this book
Microsoft Forms and Dynamics 365 Customer Voice use Microsoft Power Automate to automate sending surveys and follow-up actions. We will cover creating a workflow using Power Automate in this book. Although it is not required that you know Power Automate to read this book, I recommend you familiarize yourself with Power Automate. Microsoft provides free learning content for Power Automate that you can access at https://docs.microsoft.com/en-us/learn/modules/get-started-flows/
If you are using the digital version of this book, we advise you to type the code yourself or access the code via the GitHub repository (link available in the next section). Doing so will help you avoid any potential errors related to copy/pasting of code.
