What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Key benefits

Build AI chatbots and voicebots using practical and accessible toolkits

Design and create voicebots that really shine in front of humans

Work with familiar appliances like Alexa, Google Home, and FB Messenger

Design for UI success across different industries and use cases

Description

We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world? In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You’ll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You’ll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger. You’ll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You’ll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis. For successful bots in the real world, you’ll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you’ll see how you can create successful conversational UIs in any sector. Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots!

Who is this book for?

This book is for you, if you want to deepen your appreciation of UI and how conversational UIs - driven by artificial intelligence - are transforming the way humans interact with computers, appliances, and the everyday world around us. This book works with the major UI toolkits available today, so you do not need a deep programming knowledge to build the bots in this book: a basic familiarity with markup languages and JavaScript will give you everything you need to start building cutting-edge conversational UIs.

What you will learn

Build your own AI voicebots and chatbots

Use familiar appliances like Alexa, Google Home, and Facebook Messenger

Master the elements of conversational user interfaces

Key design techniques to make your bots successful

Use tone analysis to deepen UI conversation for humans

Create voicebots and UIs designed for real-world situations

Insightful case studies in finance, travel, and e-commerce

Cutting-edge technology and insight into the future of AI bots

What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

$43.99

$43.99

$43.99

Total $ 131.97

FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Filter reviews by

All

Amazon verified reviews

Mr. Cook Feb 05, 2023

Good overview with concepts, tips and examples but not technical.Not a problem, and a good book, but just want others to know that you might want a technical tome to go alongside this book.

Amazon Verified review

Max Kriemerman Feb 03, 2021

I bought this book tolearn more about Voicebots. I developed my company STT, TTS and some bot technology, so I expected to learn a lot based on the title and author experience. It has serious weaknesses in the most theoretical parts (almost no math). It is easy to read.

Bojan Poturica May 07, 2020

It is not an easy task to find quality books and information on chatbots and voice bots, but this book is really great to read. It gives you a great overview and saves lot of time searching for the information.

Luciana Mar 27, 2019

I was looking for a quick read on Bot design, NOT development. This book provided a great overview on all the considerations required to design a solid bot.

Teri Oct 31, 2018

In this voice-first world, technology is changing so fast... and Rachel covers it all! She covers everything from definitions of basic voice user interface terms to tutorials on how to design effective conversation experiences. This is the ultimate resource for anyone wanting to learn about the latest technology of conversational design.

Voicebot and Chatbot Design: Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

What do you get with Print?