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UX for Enterprise ChatGPT Solutions

You're reading from   UX for Enterprise ChatGPT Solutions A practical guide to designing enterprise-grade LLMs

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781835461198
Length 446 pages
Edition 1st Edition
Tools
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Author (1):
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Richard H. Miller Richard H. Miller
Author Profile Icon Richard H. Miller
Richard H. Miller
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Table of Contents (18) Chapters Close

Preface 1. Part 1:UX Foundation for Enterprise ChatGPT FREE CHAPTER
2. Chapter 1: Recognizing the Power of Design in ChatGPT 3. Chapter 2: Conducting Effective User Research 4. Chapter 3: Identifying Optimal Use Cases for ChatGPT 5. Chapter 4: Scoring Stories 6. Chapter 5: Defining the Desired Experience 7. Part 2: Designing
8. Chapter 6: Gathering Data – Content is King 9. Chapter 7: Prompt Engineering 10. Chapter 8: Fine-Tuning 11. Part 3: Care and Feeding
12. Chapter 9: Guidelines and Heuristics 13. Chapter 10: Monitoring and Evaluation 14. Chapter 11: Process 15. Chapter 12: Conclusion 16. Index 17. Other Books You May Enjoy

Incorporating design thinking into development

Most of this book is about using the steps needed to solve problems, considering user needs, refining problems, and creating and testing solutions. This is the essence of design thinking. You were probably doing this even without knowing its name. This hands-on approach emphasizes user empathy through the research methods covered in the book. However, in practical terms, a design thinker remembers the user goals at every process step. Because Agile aligns so well with the iterative nature of Generative AI, this chapter exposes tricks to make generative AI successful in an enterprise software development organization. This works for companies who deliver enterprise tools and those who use enterprise tools to work with a mass audience. It should be clear that both have compelling use cases and challenges with design thinking in an agile AI world.

This will sound harsh. If an organization is not using Agile or a form of iterative development...

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