Exploring the timing and participants of CRPs
For each of the CRP phases, plan to do two sessions. The first session is done mid-way through the project phase so that users get a chance to see how things are progressing. The second one is done at the end of the phase to get an agreement and approvals. The first session will usually be longer and can consist of 1 to 3 full-day sessions. The second session will usually be shorter. You do not need to plan exactly the same duration for all phases as it depends on your business needs. For example, if the requirements are vague, then the scoping CRPs can run for longer. Similarly, if the design is complex, then the design CRP needs to run for longer. In my case, when we did a PRM release, which is a high-priority company initiative, our first sessions lasted a week, where we invited key stakeholders from various regions to collocate in a full-day conference session. The second session we did was a hybrid model as it was too much for users...