Summary
In this chapter, we looked at the problems many organizations face when developing products today. We saw how the modern pressures of faster TTM, changing requirements and unknown customer desires, and problems in production deployments wear out both the development and operations groups. We also looked at the responses that development and operations groups have created.
Development began to look at incorporating an Agile mindset to allow for quick, frequent releases of small increments of value that would allow customer feedback to drive the next development increment. This outlook required an examination of values and principles to change the mindset as well as the incorporation of Lean thinking from the manufacturing world.
As development began to reap the benefits of the change to an Agile mindset and incorporate Agile practices, the bottlenecks for the release of new products and new functionality fell to operations—those that maintained the existing production...