Creating an Excel sheet with ticket data

Now, let's create a simple spreadsheet with ticket data:

1. Open Excel and create a sheet with three rows and two columns, as shown in the following screenshot:

The first column contains the data labels, and the second column contains the data you like for your support ticket.

2. Save this file as Request.xlsx in the Requests folder that we created in the previous section. 

Let's now log in to the Zoho application.