Chris has been a Technical Instructor for 20+ years with certifications in CompTIA, Microsoft, Cisco and more. Much of his experience has been as a PMP and ITIL® Expert/Managing Professional. Chris is a sought-after conference speaker and consultant in ITSM and a published author. Certifications: CompTIA A+, Network +, iNet+, MCSE: Communication, MCSE: Server Infrastructure, CCNP, CWLS, AWLSS, AWLDS, PMP, ITIL® Expert v3, ITIL® 4 Managing Professional/Strategic Leader, PRINCE2 Practitioner, COBIT 2019 Foundation
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