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Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

You're reading from   Microsoft Power Platform Functional Consultant: PL-200 Exam Guide Learn how to customize and configure Microsoft Power Platform and prepare for the PL-200 exam

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Product type Paperback
Published in Dec 2020
Publisher Packt
ISBN-13 9781838985684
Length 648 pages
Edition 1st Edition
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Author (1):
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Julian Sharp Julian Sharp
Author Profile Icon Julian Sharp
Julian Sharp
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Table of Contents (34) Chapters Close

Preface 1. Section 1: Introduction
2. PL-200 Exam FREE CHAPTER 3. Section 2: Microsoft Dataverse
4. Power Platform 5. Data Modeling 6. Business Rules 7. Classic Workflows 8. Managing Data 9. Dataverse Settings 10. Security 11. Section 3: Power Apps
12. Model-Driven Apps 13. Canvas Apps 14. Portal Apps 15. Section 4: Automation
16. Power Automate Flows 17. Business Process Flows 18. UI Flows 19. Section 5: Power Virtual Agents
20. Creating Chatbots 21. Configuring Chatbots 22. Section 6: Integrations
23. Power BI 24. AI Builder 25. Microsoft 365 Integration 26. Application Life Cycle Management 27. Tips and Tricks 28. Practice Test 1 29. Answers to Practice Test 1 30. Practice Test 2 31. Answers to Practice Test 2 32. Assessments 33. Other Books You May Enjoy

Benefits of using Power Virtual Agents

Using Power Virtual Agents to build your chatbots brings many benefits to you as a non-developer, as well as to your organization. With Power Virtual Agents, you can create chatbots using an easy to use, no-code graphical interface from within a web browser, as shown in the following screenshot:

Figure 15.1 – Power Virtual Agents

As shown in the preceding screenshot, Power Virtual Agents has a navigation bar on the left-hand side. The right-hand pane contains the authoring canvas, which is where you can see the questions and messages being relayed. The middle pane allows you to test your bot as you build it.

Power Virtual Agents allows you to understand the questions that are being asked so that customers and users do not have to ask these questions using exactly the same phrases you specified in your chatbot. For example, in the middle pane shown in the preceding screenshot, the question being asked has been phrased differently...

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