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Mastering Microsoft Intune

You're reading from Mastering Microsoft Intune Deploy Windows 11, Windows 365 via Microsoft Intune, Copilot and advance management via Intune Suite

Product type Paperback

Published in Mar 2024

Publisher Packt

ISBN-13 9781835468517

Length 822 pages

Edition 2nd Edition

Concepts

Cybersecurity

Authors (2):

Christiaan Brinkhoff

Per Larsen

View More author details

Table of Contents (25) Chapters

Preface

1. Understanding the Basics

2. Introduction to Microsoft 365 FREE CHAPTER

3. Cloud-Native Endpoints

4. Requirements for Microsoft Intune

5. Windows 365

6. What Is Windows 365?

7. Deploying Windows 365

8. Mastering Microsoft Intune

9. Windows Deployment and Management

10. Windows Autopilot

11. Application Management and Delivery

12. Understanding Policy Management

13. Advanced Policy Management

14. Intune Suite

15. Copilot/AI

16. Identity and Security Management

17. Monitoring and Endpoint Analytics

18. Universal Print

19. Troubleshooting and Community

20. Troubleshooting Microsoft Intune

21. Troubleshooting Windows 365

22. Community Help

23. Other Books You May Enjoy

24. Index

Troubleshooting Intune via Security Copilot

In this section, we will be giving you a sneak peek into how Security Copilot helps you with device troubleshooting in Microsoft Intune. Below, you see Arlene’s Windows laptop, which has slow startup issues reported by the user.

An IT admin can use Copilot to gather all information, from various sources, about the device that could help with analysis of the current state of the device or fleet of devices.

Troubleshooting

Find and understand everything you need to know about the given device.
Analyze the Intune error codes (Apps, Policy, Updates, Scripts, Enrollments).
Compare the settings on two devices to understand potential misconfigurations.

The IT admin or service desk user should go to Devices | All devices to start troubleshooting the issue via Copilot.

Figure 12.19: Intune Copilot

When you click on the Copilot button, the dropdown will give you a couple of options to pursue...

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Authors (2)

Christiaan Brinkhoff

Christiaan Brinkhoff

Christiaan Brinkhoff works as a Principal Program Manager and Community Director for Windows 365 and AVD at Microsoft, in his role at Microsoft, he works on features such as Windows 11, Windows 365 app, Switch and Boot. Christiaan is also an Author (3 books) and Inventor (3 patents). His mission is to drive innovation while bringing Windows 365, Windows, and Microsoft Intune closer together, drive community efforts around virtualization to empower Microsoft customers in leveraging new cloud virtualization scenarios. Christiaan joined Microsoft in 2018 as part of the FSLogix acquisition. He has also been rewarded with the Microsoft MVP, Citrix CTP, and VMware vExpert community achievements - for his continued support in the EUC community.

See other products by Christiaan Brinkhoff

Per Larsen

Per Larsen

Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft's largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System. Per was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.

See other products by Per Larsen

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