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Managing Conflict
Managing Conflict

Managing Conflict: Master Conflict Resolution Techniques for a Harmonious Workplace

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Profile Icon Skillshub Ltd
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$19.99 per month
Video Aug 2024 20mins 1st Edition
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$59.99
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Arrow left icon
Profile Icon Skillshub Ltd
Arrow right icon
$19.99 per month
Video Aug 2024 20mins 1st Edition
Video
$59.99
Subscription
Free Trial
Renews at $19.99p/m
Video
$59.99
Subscription
Free Trial
Renews at $19.99p/m

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Key benefits

  • Learn specific techniques for resolving disputes while maintaining relationships
  • Explore the Thomas-Kilmann model and its five conflict resolution options
  • Understand and eradicate blame culture in the workplace

Description

Effective conflict management is crucial for any successful team. This course begins with identifying and addressing blame culture in the workplace, empowering managers to create a positive and accountable environment. You will learn to spot the early signs of a blame culture and understand the steps necessary to eradicate it, ensuring a harmonious team dynamic. Next, the course delves into the key skills required to handle conflict with finesse. From communication strategies to emotional intelligence, you will explore what it takes to navigate disputes constructively. The practical techniques taught in this section will enable you to manage conflicts without damaging relationships, maintaining a cohesive and productive team. Finally, the course introduces the Thomas-Kilmann model, presenting five distinct conflict resolution options. Through detailed explanations and real-world examples, you will learn how to apply each method effectively. By the end of the course, you will be equipped to resolve conflicts efficiently, fostering a collaborative and respectful work environment.

Who is this book for?

This course is designed for managers and team leaders who are seeking to improve their conflict resolution skills. A basic understanding of workplace dynamics is recommended, but no prior experience in conflict management is necessary.

What you will learn

  • Identify Blame Culture
  • Develop Conflict-Handling Skills
  • Apply Resolution Techniques
  • Utilize the Thomas-Kilmann Model
  • Navigate Complex Disputes
  • Foster Collaborative Environments

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Aug 23, 2024
Length: 20mins
Edition : 1st
Language : English
ISBN-13 : 9781836640110
Concepts :

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Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
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Product Details

Publication date : Aug 23, 2024
Length: 20mins
Edition : 1st
Language : English
ISBN-13 : 9781836640110
Concepts :

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Table of Contents

1 Chapters
Managing Conflict Chevron down icon Chevron up icon
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