A2Z Bank business and technical monitoring

There is a considerable amount of post-production work involved once portal releases go live. It is crucial to understand how portal is performing based on the required and expected service-level agreements. For this, we have two disciplines to rely on — APM for technical monitoring and analytics for business monitoring. The two combined disciplines will provide understanding from a system as well as user metrics perspective. Along with these disciplines for producing, knowledge, problem management, and operational support are of extreme importance. They help to ensure portal continues to be operational and are structured to identify, prioritize, and solve issues to be able to continue to meet its nonfunctional requirements.

For any enterprise-level application, both business metrics as well as technical metrics should be monitored, reported, validated, and consumed by its audience. On the business side, it is important to keep track of key performance...