Business applications of RAG

In the following list, we have mentioned a few popular business applications of RAG based on what we’ve seen in the industry:

• Enterprise search engines: One of the most prominent applications of RAG is in the realm of enterprise learning and development, serving as a search engine for employee upskilling. Employees can pose questions about the company, its culture, or specific tools, and RAG swiftly delivers accurate and relevant answers.
• Legal and compliance: RAG fetches relevant case laws or checks business practices against regulations.
• Ecommerce: RAG suggests products or summarizes reviews based on user behavior and queries.
• Customer support: RAG provides precise answers to customer queries by pulling information from the company’s knowledge base and providing solutions in real time.
• Medical and healthcare: RAG retrieves pertinent medical research or provides preliminary symptom-based suggestions.