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After Action Review: Continuous Improvement Made Easy

You're reading from   After Action Review: Continuous Improvement Made Easy Continuous Improvement Made Easy

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Product type Paperback
Published in Jan 2018
Publisher
ISBN-13 9781634623230
Length 86 pages
Edition 1st Edition
Concepts
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Author (1):
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Artie Mahal Artie Mahal
Author Profile Icon Artie Mahal
Artie Mahal
For two decades, Artie Mahal successfully led mission-critical programs at Mars, Incorporated. He has delivered business process management services worldwide and is a speaker at professional forums. He has served with three governors of New Jersey in various community programs and was the president of the first Sikh Temple in New Jersey. He has authored two other books: How Work Gets Done and the Facilitator's and Trainer's Toolkit.
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Toc

Table of Contents (8) Chapters Close

1. Foreword FREE CHAPTER
2. Acknowledgements
3. Introduction
4. CHAPTER 1 Techniques 5. CHAPTER 2 After Action Review 6. CHAPTER 3 Informal After Action Review 7. CHAPTER 4 Formal After Action Review 8. Resources

CHAPTER 3
Informal After Action Review

The following template is worded in a manner that facts can be expressed honestly without offending anyone or pointing fingers at anyone. To apply this technique, the facilitator prompts the participants to address these key questions:

  • What was planned?
  • What actually occurred? (Remember to look at facts and not judgments.)
  • What went well and why?
  • What can be improved and how?
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Authors (1)

Profile icon Artie Mahal
Artie Mahal
For two decades, Artie Mahal successfully led mission-critical programs at Mars, Incorporated. He has delivered business process management services worldwide and is a speaker at professional forums. He has served with three governors of New Jersey in various community programs and was the president of the first Sikh Temple in New Jersey. He has authored two other books: How Work Gets Done and the Facilitator's and Trainer's Toolkit.
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See other products by Artie Mahal

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