Summary
As a Nonprofit Cloud consultant, this may be the most important chapter to read for actual implementation. This chapter also covers a wealth of information that is critical to the Nonprofit Cloud Consultant Certification exam. Here is a quick recap of our discussion so far.
Organizational alignment and change management are tools that cannot be overlooked. Without the stakeholders being in alignment as to the goals of even a simple project, the hope for success is slim. Understanding an easy-to-use tool such as Salesforce's V2MOM can make goal setting and alignment a much easier process. Preparing for success helps ensure success, as do managing change via Kotter's Eight Steps and understanding that a process can be a part of any implementation project.
Governance and COEs are natural progressions of organizational alignment and change management. In this section, we discussed the importance of a governance framework concerning compliance, strategy, efficiencies...
