Role-based approach

Perceptions filter what you see and change how you act in the world.

We all understand the world around us through the lens of our individual experiences, our personal identity, and the role we are playing at that moment. We see things differently when we view our role as a friend, sibling, student, teacher, boss, employee, customer, vendor, owner, auditor, or other role. This affects what we see and hear, as well as how we act in any situation.

This is also true of our work—we perceive challenges, solutions, and opportunities through the lens of our professional identity and the role(s) we play within an organization.

For this reason, the Zero Trust Playbook provides role-by-role guidance for business, technology, and security roles that are impacted by and required to support Zero Trust. Each role in the playbook has an important and unique part to play in Zero Trust, regardless of whether it is fulfilled as an occasional part-time duty, a shared...