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User Experience Mapping

You're reading from  User Experience Mapping

Product type Book
Published in May 2017
Publisher Packt
ISBN-13 9781787123502
Pages 352 pages
Edition 1st Edition
Languages
Author (1):
Peter W. Szabo Peter W. Szabo
Profile icon Peter W. Szabo
Toc

Table of Contents (20) Chapters close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. How Will UX Mapping Change Your (Users) Life? 2. User Story Map - Requirements by Collaboration and Sticky Notes 3. Journey Map - Understand Your Users 4. Wireflows - Plan Your Product 5. Remote and Lab Tests for Map Creation 6. Solution Mapping Based on User Insights 7. Mental Model Map - A Diagram of the Perceived Reality 8. Behavioral Change Map - The Action Plan of Persuasion 9. The 4D UX Map - Putting It All Together 10. Ecosystem Maps - A Holistic Overview 11. Kaizen Mapping - UX Maps in Agile Product Management 12. References

How to test Samsung UK?


For this chapter's example, we will choose remote testing not only for simplicity's sake but also because we want users from all corners of the United Kingdom, not just within a reasonable distance from central London. We want our users to be in the same or similar environment where they normally are when searching for their next smartphone online.

Note

If you don't want to spend a dime to test your dream solution with real users, most remote testing providers have some form of trial. Alternatively, you can just create a similar test design, but run the test the guerrilla way. 

Remember, what matters the most is getting genuine feedback from real users. Any means and solutions to get feedback are great, as long as they lead to a better understanding of user behaviors and ultimately a better product.

How many test users?

When you have decided among lab, remote, and guerrilla testing, you face another tough decision: the number of testers.

One of the most debated questions...

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