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User Experience Mapping

You're reading from  User Experience Mapping

Product type Book
Published in May 2017
Publisher Packt
ISBN-13 9781787123502
Pages 352 pages
Edition 1st Edition
Languages
Author (1):
Peter W. Szabo Peter W. Szabo
Profile icon Peter W. Szabo
Toc

Table of Contents (20) Chapters close

Title Page
Credits
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. How Will UX Mapping Change Your (Users) Life? 2. User Story Map - Requirements by Collaboration and Sticky Notes 3. Journey Map - Understand Your Users 4. Wireflows - Plan Your Product 5. Remote and Lab Tests for Map Creation 6. Solution Mapping Based on User Insights 7. Mental Model Map - A Diagram of the Perceived Reality 8. Behavioral Change Map - The Action Plan of Persuasion 9. The 4D UX Map - Putting It All Together 10. Ecosystem Maps - A Holistic Overview 11. Kaizen Mapping - UX Maps in Agile Product Management 12. References

The narrative flow


How do the stories create a map? You simply need to arrange the cards. As we have seen in the previous chapter, by nature, people understand that a card above another card means a higher priority. Where the left-to-right writing pattern is dominant (most of the world, excluding Arabic and Hebrew and a few other written languages) if you put a card to the right of another card, people will understand that the story is told after the previous one in the flow. To reinforce this, some people add an arrow pointing to the left, but that's unnecessary. The user story represented by the card on the right of the first card is told after the first card, and so forth, while the rightmost story is told as the last. If possible, try to follow the natural order of events, as they happen with the user interacting with the product. 

Note

The narrative flow means organizing the cards in a map left to right, each story put after the previous story in this left to right order. Combine this...

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