Sending an SMS to your Salesforce.com contacts

This last recipe is slightly different. Since we've been talking about IVRs and touching on CRMs, I thought you might find it interesting to make use of another popular CRM, www.Salesforce.com.

This system will grab the contacts out of our www.Salesforce.com account and send them each an SMS.

You will need a www.Salesforce.com account for this; you can get a free developer account at http://developer.force.com/.

Then you have to enter three credentials: your Salesforce username, your password, and your security token. You can find your security token by going to "setup" and clicking on Reset Security Token, as shown in the following screenshot:

This will then be emailed to you as Salesforce doesn't actually keep your token. They store a hash of it in a similar way to how you would store passwords.

Getting Ready

The complete source code for this recipe can be found in the Chapter8/Recipe7 folder.

How to do it...

This app will use Salesforce's www.force...