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Salesforce Essentials for Administrators

You're reading from   Salesforce Essentials for Administrators Discover the administration fundamentals and challenges of Salesforce CRM

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Product type Paperback
Published in Oct 2014
Publisher
ISBN-13 9781784398071
Length 158 pages
Edition 1st Edition
Concepts
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Toc

Table of Contents (9) Chapters Close

Preface 1. User Management and User Profiling FREE CHAPTER 2. Configuring Salesforce 3. Reports and Dashboards 4. Record-level Access, Security, and Audit Features 5. Session Management, Data Loader, and Data Loading Best Practices 6. Troubleshooting Common Problems 7. An Overview of Sales and Service Cloud Index

Conventions

In this book, you will find a number of styles of text that distinguish between different kinds of information. Here are some examples of these styles and an explanation of their meaning.

Code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles are shown as follows: "You can use the PREVGROUPVAL function to calculate values relative to a peer grouping."

A block of code is set as follows:

IF($User.City = "Napa", 0.0750, 
 IF($User.City = "Paso Robles", 0.0725, 
  IF($User.City = "Sutter Creek", 0.0725, 
   IF($User.City = "Los Olivos", 0.0750, 
    IF($User.City = "Livermore", 0.0875, null
    )
   )
  )
 )
)

New terms and important words are shown in bold. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: "For example, select Leads to view leads."

Note

Warnings or important notes appear in a box like this.

Tip

Tips and tricks appear like this.

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