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Salesforce Essentials for Administrators

You're reading from   Salesforce Essentials for Administrators Discover the administration fundamentals and challenges of Salesforce CRM

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Product type Paperback
Published in Oct 2014
Publisher
ISBN-13 9781784398071
Length 158 pages
Edition 1st Edition
Concepts
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Toc

Table of Contents (9) Chapters Close

Preface 1. User Management and User Profiling FREE CHAPTER 2. Configuring Salesforce 3. Reports and Dashboards 4. Record-level Access, Security, and Audit Features 5. Session Management, Data Loader, and Data Loading Best Practices 6. Troubleshooting Common Problems 7. An Overview of Sales and Service Cloud Index

Problem statement 6


As an administrator, you have been asked to install an app from AppExchange. The challenge is to search for the application in AppExchange and perform the installation.

Debugging steps

The following steps will help debug this problem:

  1. Navigate to https://appexchange.salesforce.com/.

  2. Search for your application, for example, the Salesforce Milestones PM application that's distributed by Salesforce Labs. Salesforce Labs provides many apps for free, and it's worth trying these applications.

  3. The following screenshot shows the Milestone PM app that we searched for. By clicking on the Get it Now button and logging in to your instance with your credentials, you will be able to install these applications.

  4. After installation, one can find the application in the installed packages list. The installed packages can be found by navigating to Setup | Installed Packages.

    The following screenshot shows the list of installed packages in my instance:

Tip

Note that it's always good to be aware of...

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