Before looking at the features that are available to manage users, we will start with a brief introduction to the concepts of record owner, profiles, and sharing in Salesforce CRM.
Introducing record ownership, profiles, and sharing
Record owner
The terminology record owner is reflected throughout Salesforce, and regardless of whether the record is part of a standard or a custom object type, there can only ever be one record owner assigned to any given record.
Only users who are active in Salesforce can have records assigned to them.
When a user is marked inactive in Salesforce CRM, he/she no longer has access to the application. However, any records that this inactive user owns remain in the application and continue to show...
