Project #2—building workflow models

Project #2 develops Workflow models for critical processes.

The result of Project #1 is that we now have a context for all further modeling work. We will only build workflow models for processes that are critical. The definition of critical is now agreed and it is a definition that is set at the business level.

While the new services may be important, today there are only two, compliance accounting, and independent financial services. Of the two, the business decides that compliance accounting is the most critical. The reason is that it has to be completed according to deadlines. Financial advice is important to customers but they can tolerate delays. A delay in compliance accounting could cause financial penalties.

Critical Process model

The Critical Process model examines the ten types of process and determines which of them are critical. The main service this model provides is the preparation of annual Tax Audits. The following table is used to identify...