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Microsoft System Center 2016 Orchestrator Cookbook

You're reading from   Microsoft System Center 2016 Orchestrator Cookbook Simplify the automation of your administrative tasks

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Product type Paperback
Published in Jul 2017
Publisher Packt
ISBN-13 9781786460462
Length 310 pages
Edition 2nd Edition
Concepts
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Authors (4):
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Steve Beaumont Steve Beaumont
Author Profile Icon Steve Beaumont
Steve Beaumont
Andreas Baumgarten Andreas Baumgarten
Author Profile Icon Andreas Baumgarten
Andreas Baumgarten
Michael Seidl Michael Seidl
Author Profile Icon Michael Seidl
Michael Seidl
Samuel Erskine (EUR) Samuel Erskine (EUR)
Author Profile Icon Samuel Erskine (EUR)
Samuel Erskine (EUR)
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Toc

Table of Contents (8) Chapters Close

Preface 1. Unpacking System Center 2016 Orchestrator FREE CHAPTER 2. The Initial Configuration of SCO 2016 3. Planning and Creating Runbooks 4. Building Advanced Runbooks 5. Simple Runbooks for Your Daily Tasks 6. Advanced Runbooks for Your Daily Tasks 7. Doing More with Orchestrator

SCSM – Raising priority, if an affected user is a VIP

Now, we will create a System Center Service Manager related Runbook to increase the priority if the affected user is a VIP. Our VIPs are all members of a special Active Directory Group.

A Runbook will monitor the creation or updating of an SCSM Incident, get the affected user, check if the user is a member of our Active Directory Group, and increase the priority by changing the impact and urgency related to our SCSM Priority Matrix.

Getting ready

This recipe will leverage System Center 2016 Service Manager to monitor your incidents.

To successfully finish this recipe, follow the recipes in Chapter 2, The Initial Configuration of SCO 2016, to register, deploy, and...

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