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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Enterprise Territory Management key concepts


Now we will explore the features and related concepts that make Enterprise Territory Management easy for you. Understanding these concepts will help you design your territories more effectively:

  • Territory type: Territory types help you to manage your territories by key characteristics significant to your company. Every territory you create must belong to a territory type. Territory types are used for organizing and creating territories only.

  • Territory: A territory contains the groups of accounts and the users who work with those accounts.

  • Territory type priority: This feature will help you choose the correct territory type for territories you create or edit. By default, there are no priorities defined, so you have to create your own priority system. For example, 001 may indicate that a territory type is the highest priority or the lowest.

  • Territory model: This represents a complete Territory Management system for your organization. It also includes...

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