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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience 2. Security Settings in Salesforce FREE CHAPTER 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Test your knowledge

Q1. What types of paid Salesforce editions are available?

  1. Lightning Enterprise Edition
  2. Lightning Unlimited Edition
  3. Lightning Trial Edition
  4. Developer Edition

Q2. What are the two ways to get the record ID?

  1. Dashboard
  2. Report
  3. Data Loader
  4. Validation Rule

Q3. After how many days is a deleted record permanently removed from the recycle bin?

  1. 10
  2. 15
  3. 30
  4. 45

Q4. What is the total number of custom fields we can create in a Lightning Enterprise Edition custom object?

  1. 300
  2. 500
  3. 800
  4. Unlimited

Q5. It is possible for a Salesforce object to exist independently of an application.

  1. True
  2. False

Q6. What is the maximum number of master-detail relationships that can be created on a custom object?

  1. 10
  2. 40
  3. 2
  4. 8

Q7. An organization wants to leverage a custom object to track sales orders. The organization wants the ability to relate orders to parent orders in a parent-child relationship. What type of relationship should be used?

  1. Master-detail relationship
  2. Self-relationship
  3. Hierarchical relationship
  4. Many-to-many relationship
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