Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases now! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Mahara ePortfolios: Beginner's Guide
Mahara ePortfolios: Beginner's Guide

Mahara ePortfolios: Beginner's Guide: Create your own ePortfolio and communities of interest within an educational and professional organization with this book and ebook

eBook
€19.99 €28.99
Paperback
€37.99
Subscription
Free Trial
Renews at €18.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Mahara ePortfolios: Beginner's Guide

Chapter 1. What can Mahara do for you?

So you're interested in Mahara? Maybe you are already using it, but you are wondering if you are using it well. Maybe you've recently heard of Mahara and you are wondering if this is actually the ePortfolio solution you were looking for? Or, maybe you have been told to use it and you just need to get a sense of what Mahara is all about?

In subsequent chapters of this book, you will be digging into the nitty-gritty of getting your Mahara up and running, and then making it work for you as a learner or as a Mahara staff member. This particular book is not specifically pitched at helping Mahara site administrators. Before you start getting down to the basics of Mahara, you need to understand the big picture of what Mahara is about.

In this chapter you will:

  • Be introduced to the concept of ePortfolios

  • Learn why Mahara is almost certainly the best option out there for ePortfolio building and reflective learning

  • Look at some of the different ways in which you can use Mahara

  • See the four fictional case studies used as examples in this book

  • Find out how to become a member of the online Mahara community at http://mahara.org

  • Look at some other Mahara sites that are freely available on the Internet

So let's get on with it!

Portfolios go electronic

You have been learning things since the day you were born. I remember my little boy's first ever picture of a cowboy riding on a horse (it's great) that he made when he was four years old, and I will always remember the wooden toy truck that I made in my woodwork class when I was a teenager. I also proudly remember the written design paper that I had to write for my exam, which was about how I actually made that wooden truck, but now I have lost that design paper and I have no idea where it has gone. Today, I am heavily involved in online distance learning, more specifically ePortfolios, and rarely a day goes by when I don't learn something new.

Now, the thing is, all I now have are memories of my wooden truck, but if I had access back then to a digital ePortfolio, I could have kept a copy of that design paper. I could have scanned it into my computer and stored it as an image (if I hadn't created it digitally in the first place). I could have also stored a video of the 16-year old me showing off my wooden truck and I could have taken digital snapshots of the truck from all angles. If I was feeling really adventurous, I could have combined all these elements together and written about, or videoed myself speaking about how I conceived the idea and how I actually made it.

Maybe my friends would have been really impressed with my wooden truck and wanted to know how to make it, so they could have made one too. So, maybe I would have created a web page to show them. I could add all these videos, pictures, and commentaries to create a really useful and detailed resource page for my friends. Perhaps I didn't (yet) want the world to know about my new carpentry skills — especially not Barry down the road from the rival school. In this case, I could have set up a special group so only the people I selected would be able to view my wooden truck page. Maybe one of my friends would have really liked the truck, and showed his Dad, who was an engineer. Suppose they made one using my web page too, but with some tips from his Dad, they made one that went faster. He then started a forum discussing the improvements they had made. Then perhaps another couple of my friends joined in and got really excited. They shared with the group their own modifications which they had researched on the internet, uploaded a picture of an improved version to the group, and suggested we all got together once a week to work on one together and enter it in the county wooden truck championship.

And all along, without us being aware, let's imagine our teachers looking on smiling. They were watching us develop our IT skills and start off down the path of lifelong learning and collaborative working. They were watching us record our new-found learning and skills whilst developing complex social networking skills. The woodwork teacher sat back in his chair with a warm smile on his face. He knew he had taught me something of much greater worth than how to make a wooden truck.

However, this is all purely fantasy. I did not have access to an ePortfolio that had all this functionality, and the Internet back then was not much more than a concept.

Portfolios go electronic


You have been learning things since the day you were born. I remember my little boy's first ever picture of a cowboy riding on a horse (it's great) that he made when he was four years old, and I will always remember the wooden toy truck that I made in my woodwork class when I was a teenager. I also proudly remember the written design paper that I had to write for my exam, which was about how I actually made that wooden truck, but now I have lost that design paper and I have no idea where it has gone. Today, I am heavily involved in online distance learning, more specifically ePortfolios, and rarely a day goes by when I don't learn something new.

Now, the thing is, all I now have are memories of my wooden truck, but if I had access back then to a digital ePortfolio, I could have kept a copy of that design paper. I could have scanned it into my computer and stored it as an image (if I hadn't created it digitally in the first place). I could have also stored a video...

Towards an ePortfolio-enabled future


I am now, however, a fully ePortfolio-enabled dad and I therefore helped my son (Salvador) to upload that picture of a cowboy on a horse. In the future, he can share it with his friends, and possibly with some other junior artistic talents, online. He is about to embark upon a lifelong learning journey, and now he (with a little help from Dad) can keep a record of his learning into posterity.

I, myself, also see the need to store and share the knowledge I am gathering about my professional life online. I want to work in a community of professionals (like yourself) using ePortfolios, who I can buzz with, share ideas with, and grow with. I want to engage with a professional community who I can give to and learn from. I want to keep my personal reflections and files to myself sometimes, to share some with my colleagues, and some to share with the rest of the world. I wish to create web pages as I see fit, not according to some predesigned fixed template....

Why Mahara?


While they are not as old as the three-ring-binder and the artist's portfolio folder, digital ePortfolios have, nevertheless, actually been around for a long, long time. Have you ever stored your learning data on floppy disks, USB sticks, CDs, or DVDs? Maybe you've even created your own, personal Dreamweaver-produced or HTML/CSS website. Perhaps you've used a blogging engine such as WordPress, a content management system such as Drupal or Joomla!, or maybe a course management system such as Moodle. If you have, these are all types of ePortfolio, really.

None of these, however, were ever conceived to act as ePortfolio platforms in their own right. Mahara now gives us an ePortfolio system, which is thoughtfully and specifically designed for the job in hand. It allows us access to our own personalized learning environment. Mahara seeks to go beyond a basic ePortfolio and gives us a variety of other useful features to help us to learn reflectively and to work collaboratively.

Mahara...

Ways of using Mahara


Mahara can be used in lots of different ways towards lots of different ends. Here are just a few different examples:

  • A recruitment agency might use Mahara to forge links between jobseekers and employers, employers with other employers, and jobseekers with other jobseekers.

  • A university or college might use Mahara as a reflective learning platform for all of their students, following all different types of learning programs. You can refer to the following example of a Mahara ePortfolio, created by Joanne DeMarco at Pace University:

  • A students' union might use Mahara as a vehicle for members of its clubs and societies to share their knowledge and their passions. For example, football, canoeing, the darts team, political groups, and so on.

  • A school teacher might use Mahara to get his/her small group of students to work together on a curriculum-related topic.

  • A professional body may wish to set up Mahara for communicating with members and for the continuous professional development...

Join the Mahara community


There is already a vibrant and active international Mahara community working together over at http://mahara.org. Mahara is all about collaborative learning and it's a great idea for you to come and join in. Not only is it exciting to become part of this active community, but you can also receive help and support, and as you become more confident, start giving your own suggestions to the Mahara team and complete the circle, fully engaging in the collaborative spirit!

The community site is itself based on the Mahara platform, that's to say, it has some of the same features as a standard Mahara instance (profiles, friends, forums, and so on). This is great because just by using the community site you get a feel of many of the Mahara features! It's important to note though, you should not use this site to try and build your own free ePortfolio; in fact, the Mahara terms and conditions prevent it. Luckily there are many other sites out there that serve this purpose;...

Time for action — join mahara.org and explore


Let's register to mahara.org:

  1. 1. Head on over to http://mahara.org and click on the option to register, a small link that you will find near the login box in the top right-hand part of the screen. On the resulting page, fill in your details, agree to the terms and conditions (read them first), and click on Register to finish:

  2. 2. You will need to confirm your registration by clicking on the link that has been sent to your e-mail address. You must do this within 24 hours, otherwise you will have to register again. Once you have done that, you will find yourself logged in to http://mahara.org.

  3. 3. Lets look around! Click on the Community tab. This is the group where all the community members gather and, by default, you are a member now that you have signed up. Can you see all the latest forum posts listed on the group page? This is useful for keeping up-to-date with latest discussions related to the Mahara project:

  4. 4. Now let's find another Maharan...

Mahara sites in the wild


As Mahara is open source, and easily and freely downloadable, there are plenty of examples of Maharas grazing in the Safari that is, the Internet.

Most of these will be off limits to you as they are monitored by professional or educational institutions, there are however a few that you can sign up to.

We've already seen that mahara.org is one such Mahara, but remember this site isn't for ePortfolio building. There are a couple of other sites we would like to highlight as being useful for getting you going with Mahara — useful if you don't have your own site set up yet and would like to have a play around.

Time for action — looking at some real-life Maharas


Let's get going and have a look at a couple of real-life Maharas:

  1. 1. Visit http://demo.mahara.org. This is Mahara's demo site. You can register and have a play around with Mahara safely in here. The site gets reset every 24 hours, so your data isn't retained there.

  2. 2. Visit http://foliofor.me to have a look at a Mahara site in action. This is a Mahara site, which allows you to set up your own free ePortfolio. You can just go there and register by clicking on the link in the right-hand panel.

What just happened?

You just had a very quick look at a couple of Mahara sites that are out there on the web.

You saw the Mahara demonstration site. This is a great place to familiarize yourself with Mahara generally, as well as to explore the latest up-to date version of Mahara - which may be more advanced than your own instance. As with mahara.org, it isn't a place where you can create your own portfolio as it is reset every 24 hours.

You also registered...

Summary


We learned a lot in this chapter about why Mahara ePortfolios are useful.

Specifically, we understood what an ePortfolio is and looked at possible uses of Mahara. We discussed the importance of personalized, reflective, and collaborative learning and learned what is so special about the Mahara ePortfolio.

We also looked at some real-life Mahara sites. Hopefully, you became a member of the Mahara community by joining yourself up at http://mahara.org. If you did, you would have had a browse around mahara.org and looked at some of the useful features. Finally, some of you would have gotten an initial feel for Mahara by clicking around in the demo area http://demo.mahara.org and also in http://foliofor.me or one of the other free ePortfolio sites mentioned.

Now that we've seen the big picture as to why Mahara matters, you're probably keen to start working in your live Mahara environment. First of all, it's a good idea to get started by adding some of your information to your portfolio,...

Left arrow icon Right arrow icon

Key benefits

  • A step-by-step approach that takes you through examples with ample screenshots and clear explanations
  • Create, customize, and maintain an impressive personal digital portfolio of web pages and mini websites (collections) with a simple point-and-click interface
  • Create and manage online learning communities and social networks through groups, shared file areas, and forums

Description

Mahara ePortfolios helps you to use software as you follow an experiential learning cycle. In Mahara you can: Plan your learning. Do what you do and gather evidence of your competence as you do those things. View and organize your work by structuring your data in easy-to-make (web)pages and (mini-website) collections of those pages. Reflect on your learning by use of professional journals, engaging feedback on your pages and establishing and engaging in online communities who share a similar interest. Mahara ePortfolios: Beginner's Guide is a step-by-step guide to develop a feature-rich and highly personal electronic portfolio. Form a digital repository of reflective journals, action learning plans, presentations, reports, images and videos. Easily share this with your friends, family, tutors, students, project team and others using this step-by-step guide written in a clear and easy to learn manner.This book guides you to build an impressive e-Portfolio and to work in professional communities of interest within a Mahara walled garden. It brings to life the key features of Mahara which will help thoughtful people to display their artefacts coherently and to engage with like-minded peers professionally.This book introduces you to exciting features of Mahara framework and helps you develop a feature-rich e-portfolio for yourself. You will see how easily you can create folders, upload multiple files like project documents, pictures and videos and share them with your friends. You will learn to set up single pages and collections of pages which organize these files, making these visible only to your own chosen peers, supervisors or friends. Then, you will allow people to give their inputs.You will learn to create journals, learning plans, your professional resume, group spaces and forums which help you get connected to the rest of the world. Customization and administration of your Mahara site will be easy after you have gone through this book. Imagine how good you will feel when you will see your knowledge, success, and ideas going live and available to your chosen audiences for their inputs.Mahara ePortfolios: Beginner's Guide is a step-by-step guide to building an impressive professional e-portfolio using Mahara. It covers the key features of Mahara that will help you set up your customized digital portfolio and display the artefacts in your preferred way allowing contribution from selected users only.

Who is this book for?

Pick up this book if you want to get started with Mahara. This book is for you if: You are an employee, student or other type of learner wanting to maintain online documentation of your projects and share it with a particular assessor/CPD Manager/teacher/trainer for feedback. You are a teacher or mentor wanting to set up an e-portfolio for your students or employees in order to encourage and advance personalized and reflective learning. You are a professional wanting to share your journals and project documents with your team by sharing your existing knowledge and creating new knowledge in communities of professional practice. You are a human resources professional who wants a software application which will enable your team to generate, capture and transfer tacit knowledge. No previous experience of Mahara is required.

What you will learn

  • Create folders of your self-produced materials in a private area within Mahara, just like on your own computer, with an easy file search facility
  • Create a variety of journals and plans in Mahara ñ facilitating your own action research and experiential learning journey
  • Make an impressive online profile and digital resume using Mahara profile fields and tailor your own profile view
  • Create scores of new web pages or mini-websites (collections of pages) entirely from scratch and customize each of them to allow much more flexibility and control over who sees what and when
  • Set an environment to receive public or private feedback on your pictures, videos, and articles
  • Connect with other Mahara users and get social: discuss topics of common interest in forums and share views with each other in collectively-owned web pages
  • Manage different groups of learners within Mahara, tutor them and lock-down their work from further editing if you need to
  • Customize and administer your Mahara site to your own preferences using a number of configuration settings for easy administration
Estimated delivery fee Deliver to Italy

Premium delivery 7 - 10 business days

€17.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Jul 26, 2012
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781849517768
Concepts :
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Italy

Premium delivery 7 - 10 business days

€17.95
(Includes tracking information)

Product Details

Publication date : Jul 26, 2012
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781849517768
Concepts :
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
€18.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
€189.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts
€264.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total 100.97
Moodle Gradebook
€24.99
Mahara ePortfolios: Beginner's Guide
€37.99
Mahara 1.4 Cookbook
€37.99
Total 100.97 Stars icon

Table of Contents

7 Chapters
What can Mahara do for you? Chevron down icon Chevron up icon
Getting Started with Mahara Chevron down icon Chevron up icon
Create and Collect Content Chevron down icon Chevron up icon
Organize and Showcase your Portfolio Chevron down icon Chevron up icon
Share and Network in Groups Chevron down icon Chevron up icon
Course Groups and Other Roles in Mahara Chevron down icon Chevron up icon
Mahara Extensions Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.5
(2 Ratings)
5 star 50%
4 star 50%
3 star 0%
2 star 0%
1 star 0%
DuchessJewell Jan 15, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Happy customer
Amazon Verified review Amazon
ghenrick Oct 31, 2012
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
The Packt Beginner's Guide books are just that, aimed at beginners and follow a philosophy of "Learn by doing: less theory, more results". So with that in mind, let's have a look at the book.This is the second edition of a book that was published over two years ago, bringing the content up to date and more relevant with the later Mahara versions.Chapter 1 - What can Mahara do for you?This chapter is a great on boarding to Mahara and ePortfolios and what it can be used to support in personalised learning, reflective learning and collaborative learning. The quiz about features was an interesting twist. It then brings the reader through 4 interesting case studies.Chapter 2 - Getting Started with MaharaI expected the chapter to explain how to install Mahara as most of the beginners guides do, however this chapter encourages the user to register at the demo Mahara website of the authors. This lets the user try out Mahara without having to go through installing it. It also provides info on some other sites the user could use. It walks the reader through all the basic aspects of Mahara in a nice step by step way.Chapter 3 - Create and Collect contentThis chapter really brings the reader to the next phase of using Mahara and ePortfolios, showing as it says how "Mahara replaces the USB Stick". Now I don't fully agree with that, but the authors do give good reasons for taking this view. It brings the reader through managing the files into and within Mahara, and introduces some other features.Chapter 4 - Organise and Showcase your PortfolioContent is great, but displaying and controlling the display is key and this chapter shows where Mahara is great at this and brings the reader through the key steps to achieve their goals. The tone and pace of this chapter is really excellent and the guidance and examples are very useful.Chapter 5 - Share and Network in GroupsOne area I really like Mahara for is the Group features. This chapter brings the reader into the world of Mahara groups and shows what they can do and use them for. This is a must-read chapter!Chapter 6 - Course Groups and Other Roles in MaharaAt this stage the reader has gone through all user related aspects of Mahara and this now focuses on the administrative areas of Mahara and what options are available there. This is an important chapter especially for those considering for their organisation rather than as an individual.Chapter 7 - Mahara ExtensionsAs with many open source systems, there are a number of plugin or extensions available for Mahara and this chapter introduces some of them to the reader and explains their usage.AppendicesThey are an interesting inclusion providing the user a Mahara Implementation pre-planner and a guide for installing Mahara.Some thoughtsOverall the book is a great introduction to using Mahara as an ePortfolio tool. So if you are looking for something in that area, this book is a good read!I did find the explanations to be clear and concise and provided a good balance of guidance and step by step information.I loved the cases studies and would have liked to see more.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela