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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

Data Policies versus ACLs


Data Policies are an effective means of controlling a few fields, and is probably the best way to ensure that a field has a value on the server before a record can be inserted or updated. When it comes to ensuring that a field (or a table) is fully inaccessible to users without a certain role however, ACLs are the way to go.

ACLs, short for Access Control Lists and otherwise known as Security Rules, are another means by which you can control access to elements within ServiceNow. They can serve much the same function as Data Policies, and a great deal more. One major difference between Data Policies and ACLs, is that ACLs are scriptable. This allows for a great degree of flexibility of functionality. ACLs

You can access the list of ACLs on a given table in the same way you'd access many other customization's: either by right-clicking the form header, or through the hamburger menu at the top-left of the list view, and then clicking on Customize, and then Security Rules...

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