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Azure Containers Explained
Azure Containers Explained

Azure Containers Explained: Leverage Azure container technologies for effective application migration and deployment

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Profile Icon Wesley Haakman Profile Icon Richard Hooper
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Arrow left icon
Profile Icon Wesley Haakman Profile Icon Richard Hooper
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Azure Containers Explained

Azure Containers – Pleased to Meet You

Whether you have been working with containers for years, are just getting started, or are just interested in what they have to offer in Azure, then this book is for you.

Microsoft Azure gives you a variety of options when it comes to using containers, each with its own traits, benefits, and challenges. When reading this chapter, you will get a refresher on containers and their benefits, what technologies are available to run them on Microsoft Azure, and finally, what use cases are the best fit for these different platforms. This chapter is a primer for the chapters to come and should provide you with enough background information to follow the in-depth discussion of these technologies later on.

In this chapter, we’re going to cover the following main topics:

  • Understanding containers and their benefits
  • Getting to know containers in the Azure landscape
  • Exploring technologies and use cases

Understanding containers and their benefits

Virtualization has been around for a long time, and we can go as far as to say that it is the duct tape that holds infrastructures together. Different platforms provided different features (think of VMware, Hyper-V, and KVM) but all had the same goal: hardware virtualization. We can now run multiple operating systems on a single piece of hardware, isolating them from each other and minimizing overhead. We got used to that. However, it did not answer all the questions or resolve the challenges we had. The world wanted to minimize overhead even more, add more flexibility, and have an answer to the comment, it worked on my machine!

Containers may have been around for much longer than traditional hardware virtualization in different forms, such as the Unix chroot system and FreeBSD Jails, but only became really popular in their current form with the introduction of Docker and the Open Container Initiative (OCI). The OCI was founded by Docker and other leaders in the container ecosystem in June 2015. It is an open source specification to ensure container images can work across multiple container runtimes.

Container technology these days is essentially what we would call operating system virtualization, where we package code, libraries, and the runtime into a container image and run it on top of an operating system, using a container engine such as Docker. To make a comparison with hardware virtualization, you can say that the container engine is the hypervisor for the containers. Of course, there is much more to it when you really get into the nitty and gritty of container technologies, but we don’t need that level of understanding when navigating through the Azure container landscape. Let’s see this in a visual representation.

Figure 1.1 – An overview of containers

Figure 1.1 – An overview of containers

In the preceding diagram, you can see we still have a server, but the capacity is distributed more efficiently. Where traditionally we would run one application per (virtualized) server, with container technology, we can now run multiple isolated containers on a single operating system and minimize overhead even more.

Important note

When we talk about running a container, we are actually running an instance that is based off a container image. The container image actually contains all the code, libraries, and runtime but is more often referred to as a docker container. Throughout this book, we will use the term container when referring to a container instance that is created from a container image.

Container characteristics

These containers have specific characteristics and can be used in multiple ways, each use case coming with its own set of benefits. Let’s take a look at these specific characteristics:

  • Containers are lightweight.
  • Containers are ephemeral.
  • Containers contain everything required from an application perspective and all the -specific binaries that come from the underlying node Operating System (OS).
  • Containers have strong default isolation.
  • Containers contain the same content wherever you run them (working on everyone’s computer).
  • Containers can run on Linux or Windows.

That’s a pretty interesting list, but those characteristics do come with some important side notes.

As containers are lightweight, they won’t take up too many resources, and you can run hundreds of them on a single system. Instead of running hundreds of virtual machines, you are now running just a couple with hundreds of containers. At some point, we need to look at efficiently managing those.

As containers are ephemeral, this has consequences for your solution. We’re talking stateless here. And, by default, containers have strong default isolation. This means, by default, two containers will not communicate with each other. That also has consequences for your solution and software architecture.

These consequences are not all that bad. In fact, if you play by the rules, you will end up with a more scalable, secure, and future-proof solution.

Container benefits

Maybe you could already tell from the previous paragraphs that there are definitely benefits to using container technologies:

  • Containers contain everything you need to run your software.
  • Containers are extremely scalable.
  • Containers don’t have much overhead.
  • Containers are portable.
  • Containers are faster than a traditional virtual machine.

That sounds very interesting (even for the financially minded people out there!). But what does it mean? Well, a container contains everything you need to run your software. Within your container image, you store the parts of the OS you need, the libraries you are using, and, of course, your code. That container image is stored in what we call a registry and can be used whenever you want to start your container. Whether that container is running in the cloud, on your local machine, or in your refrigerator (if it supports it), it will always have the same contents. It works on everyone’s machine.

Having such a small footprint means that containers can be started really quickly but can also be scaled just like that. As containers also have significantly less overhead as compared to traditional configurations, instead of having to deploy multiple virtual machines to host multiple instances of your software, you can now do that by just running a number of small containers on the same machine.

Important note

A container registry is a repository that contains container images that can be pulled by other services to start an instance of a container. Microsoft Azure offers a service called Azure Container Registry that can be integrated into other Azure services.

It is very likely that you are not looking to run all these containers on traditional on-premises hardware, but you want to leverage the global scalability, cost efficiency, redundancy, and security that public clouds such as Microsoft Azure have to offer. And we’re going to look into that right now!

Getting to know containers in the Azure landscape

You aren’t reading this book because you want to run containers on Amazon Web Service (AWS), Google Cloud Platform (GCP), or on-premises. You’re reading this because you are interested in the container landscape on Microsoft Azure. Let’s take a look at that!

Microsoft Azure provides different technologies that support running container-based workloads. Each technology fits different use cases and has different behavior, and it’s important that you select the right technology for the task at hand. There is no right or wrong solution; some are fit to run on enterprise-grade technologies such as Azure Kubernetes Service and some will do just fine on Azure App Service for containers. However, if you are a software company, it is unlikely that your solution is going to remain the same over several years. Business goals change, software architectures change, and public clouds change. Knowing what your options are, when to migrate, or when to reconsider a specific technology are key to successfully running containers in Microsoft Azure.

In this book, we will discuss, explain, and show multiple Azure container technologies and elaborate on their use cases. Let’s briefly introduce these technologies:

  • Azure App Service for containers
  • Azure Functions for containers
  • Azure Container Instances
  • Azure Container Apps
  • Azure Kubernetes Service
  • Azure Container Registry

We will provide a brief overview of each technology in the next section and help you understand what they do and why.

Exploring technologies and use cases

Let’s talk technology! Even though all these technologies can run one or multiple containers, they behave differently. In the next chapters of this book, we will deep-dive into each technology and its use cases. But first, let’s introduce them!

Azure App Service for containers

Azure App Service were originally designed to host your web application or web APIs on a fully managed platform called Azure App Service. With the popularity of containers, the capability for running them on Azure App Service was introduced. Originally, only Linux containers were supported, but in 2020, Windows container support was added.

Getting up and running with containers on App Service requires you to point to a registry where your container image is located, and there you go!

At the time of writing this book, Web App for Containers officially only supports running single-container workloads. However, multi-container workloads are currently in preview.

If you are already using Azure App Service for other solutions and now need a single container workload to run on the same technologies that you are already used to, Azure App Service are worth exploring. In the next chapter, we will do a technical deep-dive into how you can get started, what other technical features Azure App Service for containers provides, and what you need to know before deploying them.

Azure Functions for containers

You might associate the term serverless with Azure Functions. And if your heart starts beating faster when you hear about these, you may well ask yourself why not run your containers on Azure Functions? To be fair, Azure Functions is not a platform designed to host your enterprise solution on containers. In fact, it’s the other way around. Let’s explain.

If you are familiar with Azure Functions, you might have noticed that from the outside, the management experience is very similar to Azure App Service. In fact, the technologies in the backend are very similar. The main difference is that Azure Functions is serverless while Azure App Service are not.

The main question is, why would you want to run your code in Azure Functions as a custom Docker container? The answer is quite simple and one of the benefits we have already discussed in a previous section: managing libraries, dependencies, and runtimes. Azure Functions only has certain runtimes available; with a custom container, you can use one that is not part of the default Azure Functions service. You could say that containers are an extension on top of Azure Functions and can be used when you are limited by the capabilities of Azure Functions itself. Where normally you would select a platform to run your containers on, you can now use containers to make the platform work better for you. Containers to the rescue!

Please keep in mind that, at the time of writing, running containers on Azure Functions is only supported for Linux and requires a premium or dedicated app service plan.

In Chapter 3, we will explore the technical capabilities of containers on Azure Functions and discuss how you would go about deploying these.

Azure Container Instances

Microsoft’s first serverless container platform is Azure Container Instances. This platform is all about running containers and consuming resources on demand. Even though Azure Container Instances might look and sound like another average container platform, the key to success here is the available integrations with other Azure services.

Azure Container Instances is all about not managing the infrastructure. However, this also means that there is no control over the infrastructure. That is not a bad thing, but it is something that needs to be considered before deploying your containers to Azure Container Instances.

Let’s get back to the integration part of things. As Azure Container Instances is serverless and event-driven by nature, we can trigger it from other Azure services. Perhaps you have a workflow defined in an Azure logic app and need to quickly spin up, run a container, and work with the outcome (a calculation for example); this can be configured in a matter of a few clicks. More complex tasks such as integration with Azure Functions, Azure Queue, and Azure Kubernetes Service are also supported.

And that is something we do need to mention – the integration with Azure Kubernetes Service. Let’s say you have workloads that run on Azure Kubernetes Service but one of the characteristics of your solution is that there happen to be unpredictable bursts in resource requirements. This means we need more containers, more CPU, more memory, and we need it now! Azure Container Instances integrates with Azure Kubernetes Service to provide a form of bursting. If your Azure Kubernetes Service can’t keep up with demand, you can have it automatically burst to Azure Container Instances for the duration of the peak moment and remove it again once it is no longer needed. All this and you are only billed per second once your Azure Container Instances instance is running.

We’d call that a perfect addition to an infrastructure that requires flexibility and resiliency.

In Chapter 4, we will dive into all that ACI has to offer.

Azure Container Apps

Where do we start? Well, at the time of writing, Azure Container Apps is still in preview and was announced at Microsoft Ignite 2021. It’s essentially ACI on steroids or the new-found sibling of Azure Kubernetes Service. Azure Container Apps provides a series of Microsoft and community best practices wrapped into a single service that you can run containers on. Azure Container Apps is designed for organizations who need container orchestration but Azure Kubernetes might be something of an overkill.

Out-of-the-box Azure Container Apps comes with support for open source services such as Kubernetes Event Driven Autoscaling (KEDA), Distributed Application Runtime (Dapr), and a fully managed Ingress controller.

This means we can just focus on building the containers and run them, as long as we keep in mind to play by the Azure Container Apps rules. It’s great to get accustomed to writing code fit for containers and following best practices without having to worry about infrastructure management. It’s really a stepping stone to building enterprise architectures with containers on Azure.

Chapter 5, will be the main chapter where we will discover what Azure Container Apps has to offer.

Azure Kubernetes Service

First, we had the Azure Container Service, where we could choose between Docker Swarm, Kubernetes, and Distributed Cloud Operating System (DC/OS), but that service was retired. Kubernetes has been the de facto standard for container orchestration for some time, and Microsoft built a managed solution around that called Azure Kubernetes Service. The cool thing is that Microsoft follows the upstream Kubernetes project and adds additional services and integrations with Azure on top of that.

What you get are all the good things that Kubernetes has to offer but with a Microsoft Azure sauce on top of it. This means that everything you can run on Kubernetes, you can run on Azure Kubernetes Service.

Contrary to popular belief, it’s not just for enterprises. Azure Kubernetes Service can already be leveraged for relatively small environments if done correctly.

Azure Kubernetes Service essentially makes running Kubernetes a lot easier. We no longer have to worry about managing and configuring etcd (a high-available key-value store for all cluster data), Kubernetes APIs, and the kubelet – that is now all done for us. Essentially, you get the control plane for free, but you are still responsible for upgrading your Kubernetes versions and your node images, including security patches. However, Microsoft Azure makes this process extremely easy by providing these features with the click of a button.

Azure Kubernetes Service is the answer to the limitations of the previously mentioned services. If your use cases go beyond what those services can do, the answer is usually Azure Kubernetes Service.

With the ability to scale to thousands of nodes, the extensibility of Kubernetes, and the solutions and add-ons that the cloud-native community provides, there is usually no question left unanswered and no challenge left unresolved. This might sound like a very big promise, but give us the time and opportunity to explain in Chapter 6.

Azure Container Registry

Those container images have to come from somewhere. The common technology across all the features mentioned in the previous paragraphs is Azure Container Registry (ACR). Technically, it doesn’t host your containers, but it is the resource you will use to host or even build your container images.

You may even have heard of Docker Hub, which is a public container registry. ACR is basically the same but lives in Microsoft Azure. It can be both a public and private registry. It even has geo-replication support built in.

Figure 1.2 – ACR elements

Figure 1.2 – ACR elements

Let’s break this diagram down and take a look at repositories, what they contain, and what additional features ACR provides in general.

Repositories

When we work with container images – for example, when we build a new one – the docker command will be something like docker build imagename:tagvalue. When you see image name, you can think of that as the repository name. Any container image you push to the container registry with the same image name but a different tag value will end up in the same repository. An example would be docker build MyContainerApp:v1.

You are also able to use namespaces. These are a helpful feature for you to easily identify related repositories. If we use the preceding example, imagename:tagvalue, we are able to add a namespace using a forward slash-delimited name. So, imagename could now look like development/app1/imagename:tagvalue. You can see that we have added development/app1. We can add this to another container image that falls under app1 to help us identify that this container image is part of app1. One thing to note here is that even though we have the namespaces, ACR manages all container images independently. They are not a hierarchy.

Important note

When tagging container images, it is recommended to follow your versioning policy. Do not be dependent on the latest tag, as some services do not support that in continuous integration and continuous delivery/deployment scenarios.

ACR tasks

You’re probably familiar with building container images using Docker on your local machine, but did you know ACR actually comes with a suite of features called Azure Container Registry Tasks (ACR Tasks) that allows you to build container images using the cloud? You are able to not only build Linux or Windows containers but also ARM containers too. ACR Tasks allows you to extend your development cycle to the cloud – for example, using ACR Tasks to build containers during a DevOps pipeline.

You are able to trigger ACR Tasks automatically in a few ways: through a source code update, a base image update, and a schedule. You are also able to trigger on demand, known as quick tasks.

Quick tasks

Most developers want to write code, build an application, and then test it locally before even doing a commit to source control. With containers, you would need a tool such as Docker Desktop installed to be able to build your container image locally. Docker Desktop is a great tool, but you are only able to build container images based off your hardware. So, if you are using a Windows machine, you are able to build a Windows image. If you install Windows Subsystem for Linux (WSL2), then you are also able to build Linux container images, but it also uses a lot of system resources. The more complex your solution becomes, the more powerful your local machine needs to be to build and run it. To overcome that, you can use ACR quick tasks to build the container image in the cloud. You are also able to run the container image inside ACR Tasks, but at the time of writing, it does not work well with complex container images, and you will have more success and flexibility testing your container on the target infrastructure.

If your DevOps build agents are not running on a machine or container that is capable of creating a container image, then offloading the building of the container image to the cloud using ACR quick tasks is an ideal solution. You just need to log in to your Azure subscription in your pipeline and use the az acr build command instead of docker build.

Currently in preview at the time of writing this book is the ability to build and push a container image directly from the source code, without a Docker file. This new feature uses an open source tool called Cloud Native Buildpacks (https://buildpacks.io/).

Important note

Note that DevOps build agents are not specifically Azure DevOps build agents, but in general, a large number of DevOps solutions (Jenkins, Octopus Deploy, and GitLab) support running on containers.

Automated tasks

You are able to connect your public or private Git repository and optionally branch in both GitHub and Azure DevOps to an ACR task. By default, when you configure an ACR task to monitor your Git repository, it will run with every commit. You are able to configure it to run on a Pull request as well. When you update code in your repository, the ACR task is triggered via a Webhook it creates and will build the container image and push it to the container registry ready for use. This is extremely useful when doing automated testing in your pipeline.

Container images, just like virtual machines, need to be kept up to date. Now you could do this manually, but that would mean you need to update your base images, then your main images, and so on, which is a lot of work. A base image is the starting image of your container image. It would normally be something like an Ubuntu version with perhaps some added applications. Then, your code is added on top to make your application container image.

ACR Tasks has your back. You are able to create a task that automatically detects when a base image has been updated in your registry or a public registry, such as Docker Hub. Once the task detects that the base image has been updated, it will then create a new version of your container image and push it to the correct repository.

You may need to run a maintainer task to clean up your repository of old container images or test a build and push it to your registry. For this, ACR Tasks has scheduled tasks. There’s not much more we can say about them, apart from that they are really helpful when you need to remove old container images or feature build images, as the purge command comes with a filter option that uses a regex.

Multi-step tasks

You may have some requirements to test your application before it is pushed to a container registry. Multi-step tasks have you covered here. With multi-step tasks, build and push tasks are separated. You have the ability to create a task that can build your application container image and then run it. It can then build and run another container image that has your testing tools inside. This testing container will perform your tests against your running application. If they pass the tests, then the image can be pushed to the container registry in the next part. If they fail the test, the image is not pushed to the container registry.

Multi-step tasks allow you to have more granular control over image building and testing to ensure only good images are pushed to the container registry.

Summary

In this chapter, we have provided an overview of the services that Microsoft Azure has to offer when it comes to running containers. On a high level, you have learned what these services do and what their purpose is. We can run containers with a very small footprint on very accessible services such as Azure App Service and ACI, but we can also go for an enterprise-grade scenario by using Azure Container Apps or Azure Kubernetes Service.

What we have learned is that containers in general are not that different from traditional hardware virtualization; we’re just doing things more efficiently.

There are many flavors, each with a different set of use cases. And even though you might already have a favorite service based on what we have described in this chapter, please be patient and let us guide you through each service while uncovering what they really have to offer, how they work, and what you need to do to get started.

In the next chapter, we will start by diving into the world of containers on Azure App Services and gradually move on to the more complex features in the chapters that follow. Now that you have been introduced to what container services the Azure landscape is comprised of, let’s get technical.

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Key benefits

  • Understand the what, why, and how of different container technologies available on Microsoft Azure
  • Explore the practical implementation of various Azure container technologies with the help of use cases
  • Learn common business strategies for selecting the right Azure container technology at optimized cost

Description

Whether you’re working with a start-up or an enterprise, making decisions related to using different container technologies on Azure has a notable impact your app migration and modernization strategies. This is where companies face challenges, while choosing the right solutions and deciding when to move on to the next technology. Azure Containers Explained helps you make the right architectural choices for your solutions and get well-versed with the migration path to other platforms using practical examples. You’ll begin with a recap of containers as technology and where you can store them within Azure. Next, you’ll explore the different Microsoft Azure container technologies and understand how each platform, namely Azure Container Apps, Azure Kubernetes Service (AKS), Azure Container Instances (ACI), Azure Functions, and Azure App Services, work – you’ll learn to implement them by grasping their respective characteristics and use cases. Finally, you’ll build upon your own container solution on Azure using best practices from real-world examples and successfully transform your business from a start-up to a full-fledged enterprise. By the end of this book, you’ll be able to effectively cater to your business and application needs by selecting and modernizing your apps using various Microsoft Azure container services.

Who is this book for?

This book is for cloud and DevOps architects, application developers, technical leaders, decision makers, and IT professionals working with Microsoft Azure and cloud native technologies, especially containers. Reasonable knowledge of containers and a solid understanding of Microsoft Azure will help you grasp the concepts in this book.

What you will learn

  • Make the best-suited architectural choices to meet your business and application needs
  • Understand the migration paths between different Azure Container services
  • Deploy containerized applications on Azure to multiple technologies
  • Know when to use Azure Container Apps versus Azure Kubernetes Service
  • Find out how to add features to an AKS cluster
  • Investigate the containers on Azure Web apps and Functions apps
  • Discover ways to improve your current architecture without starting again
  • Explore the financial implications of using Azure container services
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Table of Contents

21 Chapters
Part 1: Understanding Azure Container Technologies Chevron down icon Chevron up icon
Chapter 1: Azure Containers – Pleased to Meet You Chevron down icon Chevron up icon
Chapter 2: Azure App Service – Running a Container Was Never That Difficult Chevron down icon Chevron up icon
Chapter 3: Deploying Containers to Azure Functions Chevron down icon Chevron up icon
Chapter 4: Azure Container Instances for Serverless Containers Chevron down icon Chevron up icon
Chapter 5: Azure Container Apps for Serverless Kubernetes Chevron down icon Chevron up icon
Chapter 6: Azure Kubernetes Service for Kubernetes in the Cloud Chevron down icon Chevron up icon
Part 2: Choosing and Applying the Right Technology Chevron down icon Chevron up icon
Chapter 7: The Single Container Use Case Chevron down icon Chevron up icon
Chapter 8: Deciding the Best Fitting Azure Technologies for Multiple Containers Chevron down icon Chevron up icon
Chapter 9: Container Technologies for Startups Chevron down icon Chevron up icon
Chapter 10: Container Technologies for Small and Medium-Sized Businesses Chevron down icon Chevron up icon
Chapter 11: Container Technologies for Enterprises Chevron down icon Chevron up icon
Part 3: Migrating Between Technologies and Beyond Chevron down icon Chevron up icon
Chapter 12: Migrating Between Container Technologies Chevron down icon Chevron up icon
Chapter 13: Azure Container Instances – I Like the Scalability But I Need More Chevron down icon Chevron up icon
Chapter 14: Beyond Azure Container Apps Chevron down icon Chevron up icon
Chapter 15: Azure Kubernetes Service – The Next Steps Chevron down icon Chevron up icon
Chapter 16: What’s Next – Diving into Future Trends and More Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

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Richard and Wesley have done an amazing job of simplifying the use cases for container services within Azure. Providing readers with not only the why you should use containers, or the "Pros", they have also outlined some of the use cases that containers may not be the best option, the "Cons". This is an extremely easy to understand explanation of some sometimes complex and confusing technologies within Azure. I highly recommend this book to anyone that is developing cloud native applications. Great job, Richard and Wesley!
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  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela