Chapter 10: Troubleshooting Tips and Techniques
It is an inevitable fact that at some point, your automation rules will fail with errors or slow down for no apparent reason. Even meticulously planned and implemented rules will eventually be subject to an unforeseen error. In these cases, understanding how to proactively monitor, troubleshoot, and debug your rules will help you solve these issues quicker.
In this chapter, we will introduce you to some tips and techniques to better understand what is happening to your rules and how to debug them. We'll take a look at the audit log and how you can use this to better understand what is going on during your rule executions and how to leverage it for debugging purposes.
We will also learn about the service limits in place to prevent rogue rules from negatively impacting the performance of your instance and how you can proactively monitor your rules to avoid breaching these limits.
Finally, you will learn how to use the performance...