Troubleshooting Application Management

Application Management is one of the most common tasks carried out by a Configuration Manager administrator. Preparation is the key to success with this feature. Remember, Configuration Manager is just the delivery mechanism. You need to research the software in advance and establish how it should be installed silently. However, despite our best efforts and forward planning, things don't always work out as we hope.

Troubleshooting steps

So what can we do when we encounter an issue? Consider the scenario. You create an application and distribute the content to your Distribution Points (DPs). You then deploy the application to a collection containing test devices. However, the application never installs. This can be daunting. What is the next step?

It's not possible for us to include every possible scenario and error code that you may encounter (use the Error Lookup component of the CMTrace tool for interpreting error codes). We have included high-level...