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The Manager's Guide to Employee Feedback

You're reading from   The Manager's Guide to Employee Feedback Master this essential skill for new managers and successfully deliver feedback to raise your team's performance with this practical guide book and ebook.

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Product type Paperback
Published in Jan 2014
Publisher
ISBN-13 9781783000005
Length 70 pages
Edition Edition
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Author (1):
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Glenn Robert Devey Glenn Robert Devey
Author Profile Icon Glenn Robert Devey
Glenn Robert Devey
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Toc

Timed well


There's an inverse relationship between time waited and feedback effectiveness: the quicker it's delivered after the event, the more effective it will be. Time has a way of distorting people's memory of events, so you should give feedback as soon after the actual event as possible. The only condition I'm going to put on this is to wait until you are in private if it's a piece of corrective feedback. The embarrassment generated by delivering corrective feedback in public only strengthens the will of the person to justify and defend what you say. Yes you can deliver good news and recognition in front of the whole team or department when merited, but the old saying, "praise loudly and blame softly" is a wise one.

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