Understanding the BASE conceptual model

BASE offers a carefully crafted Lean-Agile operating model to promote enterprise business agility. An operating model is a comprehensive framework that defines how an organization operates to deliver value to its customers and achieve its strategic objectives. It encompasses the organization’s structure, processes, systems, and culture, detailing the alignment of resources, technology, and workflows to support its goals.

The BASE model supports the dynamic nature of the product life cycle — the continuously changing and often unpredictable stages a product goes through from concept to market release to end of life. This dynamism can be due to many factors, such as evolving customer needs, technological advancements, market competition, regulatory changes, and customer feedback during development. BASE aims to deliver new customer value perpetually, provided it is economically viable to continue supporting the product or service...