FAQs

What is the digital copy I get with my Print order?

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

Chris Foo Jan 10, 2024

As a leader in the software quality space, I'll say this: This is an excellent book on the subject of the craft of software quality and should be on the bookshelf of any practitioner of the art. I got for myself both the kindle and paperback versions and have recommended this to my team.

Amazon Verified review

A May 14, 2024

I picked this up on a whim after the authors posted a blurb on linkedin and I gotta say everything in this book so far is excellent at half way through. The content is not overly technical and this keeps it out of the more hands on Testing Goat making the book a classic in testing and testing strategy. In addition to this it's a page turner, the anecdotes are great, the feel they go for from chapter to chapter is engaging and for me it's answering questions about testing that schooling/other content hasn't been able to do well or concisely.I would recommend it!

Scott Jan 10, 2024

As a seasoned professional in the field of software development, I've come across numerous testing guides, but "Software Testing Strategies" by Matthew Heusser and Michael Larsen stands out as a comprehensive and indispensable resource. This book is a game-changer for anyone looking to not only understand the fundamentals of software testing but to master its multifaceted strategies.One of the strengths of this book is its balanced approach between theoretical knowledge and practical application. The authors expertly guide you through the fundamentals of software testing, covering everything from test design to automation, ensuring you gain a solid understanding of the core concepts. What sets this guide apart is its emphasis on specialized testing areas, including security, internationalization, accessibility, and performance, providing real-world insights that are invaluable in today's software development environment.The integration of testing into the broader software delivery process is a key focus of the book's second part. It explores different delivery models and puzzle pieces that contribute to effective testing, allowing readers to craft their own test strategies. The emphasis on lean approaches to software testing is particularly enlightening, offering optimization strategies that can be applied to various processes.Beyond technicalities, the book addresses the broader context of testing, covering case studies, experience reports, and the philosophy and ethics of software testing. This holistic approach sets this guide apart, ensuring that readers not only become adept strategists but also gain insights into the ethical considerations surrounding software testing.The book's structured layout, covering topics from fundamental issues to lean software testing and case studies, makes it an easy-to-follow and engaging read. The inclusion of a free PDF eBook with the purchase of the print or Kindle version adds extra value, allowing readers to access the content conveniently.I strive to find an opportunity for improvement when offering reviews and for this book it's the subtitle. I am not a huge fan of strategy in the "2020s" because these concepts are timeless. "Software Testing Strategies" is a transformative guide that equips professionals with the skills and strategies needed to navigate the dynamic realm of software testing. Highly recommended!

John McConda May 09, 2024

This book is a breath of fresh air in a crowded world of bland books on software. The reason for this is the human element. For testing, it gives you everything you need to know about the fundamentals but it also forages deep into the real issues around people making software for other people. For example, there are chapters that focus on ethics, what do you do if someone asks you to lie about your testing? There are stories about bullying personalities that anyone working in the software world is likely to face at some point. This is definitely a must-have book for anyone just starting in software and also for those who have been testing for years.

Albert Gareev Jan 17, 2024

This is going to be a tough review because I compare any new testing books with such timeless classic works as "Perfect Software And Other Illusions About Testing" and "Becoming a Technical Leader." Jumping ahead, though - this book certainly deserves a place on the same shelf.You will find a tasteful mix of memoirs and guidelines, which is well consistent with "Strategies.." title of the book. Best of all people can learn from experiences and mistakes; smart people can learn from someone else's experiences and mistakes, and this book has plenty to offer. As a bonus, you can approach the authors online. If nothing else, you'll benefit from their talks, articles, and videos.The chapters of the book provide a vast coverage of topics, giving a "lookahead" for testing managers and hands-on testers. If needed, one can jump to a strategy of interest, say, Accessibility, Automation, or politics in Testing. Yes, the book is not stuck with technical concepts only. In fact, the chapter about corporate politics and professional boundaries will be truly valuable for people even completely outside of the testing profession and even applicable to situations in marriage.The book is quite heavy (nearly 400 pages!), which makes it difficult to recommend any additions. But I'd still recommend two. More situational examples and storytelling - especially because the authors do many of them in the brilliant Jerry Weinberg style. Plus chapters on job search for testers and also on hiring strategies. Finding good testers is hard!Concluding, this book is definitely not a "Minimal Viable Product" (MVP), it's an MFVP - Multi-Faceted Viable Product. The book is solid and stable enough - yet I wouldn't call it complete and final. Testing can be stopped but never finished, it may always expand and go deeper - and the Software Testing Strategies book is a great representation of that concept!

Software Testing Strategies: A testing guide for the 2020s

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