Sending multiple reports in one e-mail
If you had sent a few reports after the previous recipe, would your client have been happy with your multiple e-mails? Perhaps not, so in this recipe we see how to schedule multiple reports in one e-mail.
Getting ready
In many cases, business users ask for one e-mail for monthly reports; in such cases, you can include more than one report in the same e-mail. For this recipe, all that you need is an active Service-Now instance, valid credentials, and a role (admin, report admin, or report group).
How to do it...
- Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).
- Type the instance
URL
in the address bar. - Log in to the Service-Now instance using the credentials.
- Type the
Report
in the search bar (left-hand side). - Click on
scheduled reports
module under reports application, which acts as a repository of all scheduled reports:
Service-Now Scheduled Report screens
- Click on
Scheduled
Execution
of
Last
Month
Incident
Report
and scroll down, in...