Summary

After reading this chapter, you should be able to explain where you, as a B2C solution architect, fit into a larger team. You should also feel comfortable helping to shape a program team that can lead to successful outcomes and articulating the need for each role. Once the team is assembled, you’ll be able to work with your executive sponsor to align the team on the overall program goals that each group will be working toward.

With the right team assembled, you can identify required stakeholder interviews and the appropriate questions to ask at each level to understand business needs. You’ll also be able to work with your platform-specific technical architects and business analyst counterparts to assess the results of stakeholder interviews and map the requirements back to technical solutions. At this stage, you should clearly understand what changes are needed, the involved systems, and the technical solution required to implement the capabilities.

As you...