Questions

1. Packt Gear has a vision for an online experience where their customers can not only shop for gear but also discuss the best outdoor experiences and trails in their area, post reviews, and interact with each other around their shared love of the outdoors. Packt Gear wants to be able to tag appropriate products to hikes or excursions to allow shopping within the same experience, but much of the site will be content- and user-driven. What Salesforce product(s) should you explore to supplement the core B2C Commerce component?
2. When reviewing an organization's requirements for their new B2C solution, you find the following requirements:

a) The ability for customers to cancel their own order from the storefront within 15 minutes of placing the order

b) The ability for customer service agents to cancel a customer's order on their behalf any time before it is fulfilled

c) The ability for customers to review their own order history including an up-to...