Chapter 3: Workforce Management in Teams

Managing the workforce is a key aspect of every organization because skilled employees can deliver top customer satisfaction by ensuring excellent quality of service - and this produces great businesses. Workforce management is a set of processes that companies use to create, manage, and measure the productivity of their employees. Currently, many organizations are looking for flexible employees who can adapt to short-term changes and availability, and of course considering the employee preferences and the work timings.

Microsoft Teams is a hub for collaboration. Microsoft has provided built-in, ready-to-use sample apps in the Microsoft Teams store that can be used for various business purposes and are divided into the categories of productivity, collaboration, project management, personal apps, and much more. A key feature of these sample apps is that they can be used as is or can be customized for your organization's needs. Sample...