Summary
In this chapter, we covered two options to set up an intelligent search solution for your document-processing workflow. The first option involved setting up an NLP-based search quickly using Amazon Textract, Amazon Comprehend, and Amazon Elasticsearch using a Lambda function in a CloudFormation template for your scanned resume analysis, and can be used with anything scanned, such as images, invoices, or receipts. For the second option, we covered how you can set up an enterprise-level serverless scalable search solution with Amazon Kendra for your PDF documents. We also walked you through how you can enrich the Amazon Kendra search with additional attributes or metadata generated from Amazon Comprehend named entities.
In the next chapter, we will talk about how you can use AI to improve customer service in your contact center.
