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Mastering Salesforce CRM Administration

You're reading from   Mastering Salesforce CRM Administration An Advanced Administration Certification Handbook

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Product type Paperback
Published in Mar 2017
Publisher
ISBN-13 9781786463180
Length 412 pages
Edition 1st Edition
Concepts
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Author (1):
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Rakesh Gupta Rakesh Gupta
Author Profile Icon Rakesh Gupta
Rakesh Gupta
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Toc

Table of Contents (13) Chapters Close

Preface 1. A Deep Dive into the Salesforce Lightning Experience FREE CHAPTER 2. Security Settings in Salesforce 3. Territory Management 4. Extending Salesforce with Custom Objects and Applications 5. Getting More Value from Sales Cloud 6. Increasing Service Agent Productivity by Using Service Cloud 7. Optimizing Business Processes with Visual Workflow and Approval Processes 8. Automating Complex Business Processes 9. Analyzing Productivity with Reports and Dashboards 10. E-mail and Mobile Administration 11. Different Ways of Deploying an Application between Environments 12. Basics of Apex and Visualforce Page

Overview of the SalesforceA mobile application


SalesforceA is a mobile application for system administrators. It allows them to do their work on the fly while walking on the road or travelling in a bus or train.

Options available in the SalesforceA mobile application

A SalesforceA mobile comes with various features. Here are the actions that a Salesforce administrator can perform through the SalesforceA mobile application:

  1. Get the current system status

  2. Check a user's login history

  3. Freeze a user's action

  4. Unlock and deactivate a user's account

  5. Edit a user's account

  6. Reset password

  7. Add and remove permission sets

  8. Create a new user

  9. Access to Trailhead, Success Community, Release Notes and Admin News

  10. Reassigning licenses

Installing the SalesforceA mobile application

Users can download the SalesforceA mobile application from iTunes or Google Play. It is supported by the following devices:

  • Android phone or tablet with OS 4.4 or higher

  • Apple iPhone, iPad, and iPod Touch with iOS 8.0 or higher

Use the following links...

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