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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

GlideAjax


The GlideAjax class allows a client-side script to make an AJAX call to the server, execute a server-side script include, and even return a value. GlideAjax might be one of the least well understood client-side APIs in ServiceNow, in part because it has both a client-side, and a server-side component.

First, let's discuss the server-side component. A GlideAjax call from a client-side script will ultimately execute a script include (which is a server-side script), so let's create a script include. For our example, we're going to create a simple script include that'll return the value of a system property, so we'll create a script include called GetPropertyAjax. Once we enter this name, the default scaffolding of the script include is populated into the Script field.

To make this script include accessible from client-side scripts via GlideAjax though, we need to check the Client callable tickbox. This will alter the contents of the Script field, so that our script include extends the...

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