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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

GlideSession


The GlideSession class has no constructor, but it is returned from the getSession() method of the GlideSystem API (gs.getSession();). This API allows you to get and set data related to the current session.

getClientData() and putClientData()

The getClientData() and putClientData() methods allow you to set data in the user's session from a server-side script using putClientData(), and then retrieve that data using getClientData().

This functionality can be extremely useful for passing data back-and-forth between the server and client, without performance-costly synchronous queries or time-consuming Ajax calls.

Example usage

In business rule on the Incident table, we can place some data in the user's client session like so:

var userSession = gs.getSession(); 
session.putClientData('ticket_number', current.getValue('number')); 

And then in a client script, you can access this data like so:

var ticketNumber = g_user.getClientData('ticket_number'); 

getTimeZoneName()

The getTimeZoneName...

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