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Jira 8 Essentials

You're reading from   Jira 8 Essentials Effective project tracking and issue management with enhanced Jira 8.21 and Data Center features

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Product type Paperback
Published in Oct 2022
Publisher Packt
ISBN-13 9781803232652
Length 412 pages
Edition 6th Edition
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Introduction to Jira
2. Chapter 1: Getting Started with Jira Data Center FREE CHAPTER 3. Chapter 2: Using Jira for Business Projects 4. Part 2: Jira in Action
5. Chapter 3: Using Jira for Agile Projects 6. Chapter 4: Working with Issues 7. Chapter 5: Field Management 8. Chapter 6: Screen Management 9. Part 3: Advanced Jira
10. Chapter 7: Workflow and Business Process 11. Chapter 8: Emails and Notifications 12. Chapter 9: Securing Jira 13. Chapter 10: Searching, Reporting, and Analysis 14. Chapter 11: Jira Service Management 15. Chapter 12: Jira and Third Party Apps 16. Index 17. Other Books You May Enjoy

Troubleshooting permissions

Just as with notifications, it can be very frustrating to troubleshoot permission settings. To help with this, Jira also provides a Permission Helper tool to assist administrators with pinpointing settings that prevent users from accessing certain features.

The Permission Helper tool works similarly to the Notification Helper tool. Here’s how you can use it:

  1. Browse to the Jira administration console.
  2. Select the System tab and then the Permission helper option.
  3. Specify the user having access problems in the User field.
  4. Specify the issue to test with.
  5. Select the permission the user does not have (for example, Edit Issues).
  6. Click on the Submit button.

You can see an overview of the process in the following screenshot:

Figure 9.20 – Permission helper page

As shown in the preceding screenshot, the user Alana Grant cannot edit issue DEMO-4 because she does not have the required Internal...

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