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Intelligent Automation with IBM Cloud Pak for Business Automation

You're reading from   Intelligent Automation with IBM Cloud Pak for Business Automation A practical guide to automating enterprise business workflows to deliver intelligent solutions

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Product type Paperback
Published in Dec 2022
Publisher Packt
ISBN-13 9781801814775
Length 450 pages
Edition 1st Edition
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Authors (5):
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Suzette Samoojh Suzette Samoojh
Author Profile Icon Suzette Samoojh
Suzette Samoojh
Guilhem Molines Guilhem Molines
Author Profile Icon Guilhem Molines
Guilhem Molines
Stephen Kinder Stephen Kinder
Author Profile Icon Stephen Kinder
Stephen Kinder
Allen Chan Allen Chan
Author Profile Icon Allen Chan
Allen Chan
Kevin Trinh Kevin Trinh
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Kevin Trinh
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Toc

Table of Contents (21) Chapters Close

Preface 1. Part 1: Business Automation and Cloud Pak Overview
2. Chapter 1: What Is Cloud Pak for Business Automation? FREE CHAPTER 3. Chapter 2: RPA, Workflow, Decisions, and Business Applications 4. Chapter 3: Process Discovery and Process Mining 5. Chapter 4: Content Management and Document Processing 6. Part 2: Use Cases and Best Practices
7. Chapter 5: Task Automation with RPA 8. Chapter 6: Chatbot with RPA 9. Chapter 7: Workflow for Process Automation 10. Chapter 8: Automating Decisions to Speed Up Your Processes 11. Chapter 9: Manage Documents with Content Management 12. Chapter 10: Extract Meanings with Document Processing 13. Chapter 11: Engaging Business Users with Business Applications 14. Chapter 12: Workforce Insights 15. Part 3: Deployment Considerations
16. Chapter 13: On-Premises and On-Cloud Deployments 17. Chapter 14: Deployment Topologies, High Availability, and Disaster Recovery 18. Chapter 15: Automating Your Operations and Other Considerations 19. Index 20. Other Books You May Enjoy

Combining decisions with AI prediction

Statistical learning, especially in its latest deep learning (DL) form, has been trending more and more recently and offers advances in the general field of AI, which is very complementary to symbolic AI.

Machine learning (ML) is very good at perceiving—for example—image recognition or speech recognition, as well as at classifying unstructured data. ML models are also valuable for building predictors. With the assumption that the future is likely to behave like the past, we can build models to predict customer churn, borrower propensity to default on their loan payments, and other indicators derived from analysis of past data.

On the other hand, symbolic AI—such as the type of decision logic that can be expressed with rules or decision tables in Cloud Pak for Business Automation—is the preferred way to decide on and take explainable actions that can be verified for compliance with regulations or company policies...

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