Prioritization and a planning roadmap
This step aims to establish the vision and get ready to execute modernization. First, we need to design a firm hypothesis of the business challenges identified in the discovery phase and their priorities, based on the business value and other KPIs. Each hypothesis is targeted to solve one business challenge with the help of collected data and an automated process around it to manage the business. Hypotheses are designed over multiple sessions to perform data-driven research, a persona-driven user experience, and a root cause analysis to understand the impact on the underlying business. Once all the hypotheses are generated, the next step is to design the roadmap to tackle them sequentially. For the roadmap design, we need to know the answer to the following questions for each hypothesis:
- Which one is the most essential hypothesis for a business and its users?
- Which one is the most feasible hypothesis to deliver quickly and grow sustainably...
