Chapter 11: Interacting with Actions
So far, we have seen a good number of the available Salesforce automation features, but only flows are allowed to interact with a user.
Actions are another feature that is used to increase daily productivity by defining ready-to-use and customizable actions on records that the user can activate easily within specific Salesforce pages. These actions can range from creating a new object to sending an email to logging a call to executing a Salesforce flow on the fly.
By the end of this chapter, you'll understand what actions are and all the available Actions you can use to customize user interaction with records, focusing on quick actions, which are customizable actions that you can configure to execute quick operations on data.
In this chapter we'll learn about the following topics:
What actions are and what they are used for
The different types of actions available on the platform
How to customize actions to fulfill...