Here are some articles that you might find interesting and useful:
- Chatbot Design Canvas by Srini Janarthanam [https://chatbotslife.com/chatbot-design-canvas-c3940685ca2c]
- Designing Chatbots by Yogesh Moorjani [https://uxdesign.cc/how-to-design-a-robust-chatbot-interaction-8bb6dfae34fb]
- 25 Chatbot Platforms: A Comparative Table by Olga Davydova [https://chatbotsjournal.com/25-chatbot-platforms-a-comparative-table-aeefc932eaff]
- The Ultimate Guide to Designing a Chatbot by Sébastien Fourault [https://chatbotsmagazine.com/the-ultimate-guide-to-designing-a-chatbot-tech-stack-333eceb431da
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19 Best UX Practices for Building Chatbots by Eunji Seo [https://chatbotsmagazine.com/19-best-practices-for-building-chatbots-3c46274501b2]
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The Tools Every Bot Creator Must Know by Ron Levinson [https://chatbotsmagazine.com/the-tools-every-bot-creator-must-know-c0e9dd685094...