Making investments in people and technology that are deftly aligned

It is critical for all business units, including the boardroom and the CEO, to have a strong strategic alignment when it comes to investments in technology, personnel, and decision-making. Achieving a successful DevOps transformation requires that you establish key performance indicators (KPIs) to adequately measure success and foster a more open and honest company. Using data to objectively back up your decisions is the best way to promote a company culture where empowerment, ethics, trust, and patience are all highly valued. As a leader in your organization, you must offer your team autonomy, ownership, and shared responsibility. In addition, you must understand the significance of putting the client first in all of your solutions-oriented initiatives and actively seek out ways to incorporate customer feedback into each decision. All aspects of the organization’s culture, leadership, and procedures should...