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Architecting AI Solutions on Salesforce

You're reading from   Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Length 340 pages
Edition 1st Edition
Concepts
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Author (1):
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Lars Malmqvist Lars Malmqvist
Author Profile Icon Lars Malmqvist
Lars Malmqvist
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Toc

Table of Contents (17) Chapters Close

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Chapter 9: A Salesforce AI Decision Guide

This chapter will present a summary of all the key architectural decisions and trade-offs that are relevant to the technologies discussed in this book. We will start by introducing the guide and how to use it, then move on to discussing how to approach the decision-making process from three perspectives:

  • A functional perspective grounded in common use cases
  • A structural perspective grounded in technical and non-functional requirements
  • A strategic perspective grounded in the long-term evolution of a company's enterprise architecture

In this chapter, we're going to cover the following main topics:

  • Using the decision guide
  • Choosing the right feature based on functional factors
  • Choosing the right feature based on structural factors
  • Choosing the right feature based on strategic factors
  • Applying the framework in practice

After completing this chapter, you will have learned how to make...

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