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Workshop in a Box: Communication Skills for IT Developers

You're reading from   Workshop in a Box: Communication Skills for IT Developers Unlock the secrets of effective communication to transform the way you interact and solve problems with your team, and maximize the value of your IT skills

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Product type Paperback
Published in May 2015
Publisher Packt
ISBN-13 9781783000760
Length 156 pages
Edition 1st Edition
Concepts
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Author (1):
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Abhinav Kaiser Abhinav Kaiser
Author Profile Icon Abhinav Kaiser
Abhinav Kaiser
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Table of Contents (13) Chapters Close

Workshop in a Box: Communication Skills for IT Professionals
Credits
About the Author
About the Reviewer
Preface
1. Communication Training 2. From Governance to Communication FREE CHAPTER 3. Written Communication 4. Listening and Questioning for Effective Communication 5. Telephone Communication 6. Face-to-face Communication 7. Showcasing and Presentation 8. Reports, Proposals, and Business Cases

Pillar 1 – understanding the objective of the presentation


Why am I doing what I am doing? Why am I delivering this training to this group of IT personnel? What is the audience going to get out of this presentation?

These are some of the questions that you need to ask yourself before jumping onto slide preparation. The answers to similar questions will unravel the path to content preparation and subsequent presentation delivery. You may not always have the answers to these questions, but make sure you get answers from people who are cognizant of the underlying objective.

The entire exercise of coming up with such questions and seeking answers to them is aimed at understanding the objective. Everything we do, in IT and outside, circles around our motives and the objectives we want to achieve.

Let's pick up an example of training on a certain technical topic. What is the objective of the training that you are going to deliver?

  • Is it to equip the team to be effective at work?

  • Is it to support...

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