Chapter 6. Face-to-face Communication

Face-to-face communication is the earliest form of communication, and it is still the most preferred method. No matter how farther technology advances, we always have a special emotional appeal to this physical form of communication. Moreover, communicating directly has a personal touch and hence it is considered as the purest form of communication.

Perhaps the biggest advantage that face-to-face interaction has is the multiangular, multichannel communication aided through words, tone of voice, and the body language. Let's say you are talking to someone in person. He is sharing about the tragedies of his life. The tone of his voice and his body language must sync with the words stated. Based on all the factors, you will be in a good position to judge the integrity of the facts and the truth the message contains.

For the same reason, face-to-face communication is most effective compared over written or telephonic means. It utilizes all possible ammunition...